Terms of Use
Last updated: June 2026
1. Acceptance of Terms
By accessing or using FirstGround AI websites, services, dashboards, chatbots, or any related platform (collectively, the "Services"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Services.
2. Description of Services
FirstGround AI provides AI-powered websites, chatbots, enterprise intelligence systems, GovTech platforms, and related consulting and managed services. Specific features, availability, and support levels depend on the plan or agreement you select.
3. Accounts & Registration
You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information and keep it up to date.
4. Acceptable Use
You agree not to use the Services to: violate any applicable law; infringe intellectual property or privacy rights; distribute malware, spam, or harmful content; attempt to gain unauthorized access to systems; or interfere with the integrity or performance of the Services.
5. Intellectual Property
FirstGround AI retains all rights to its trademarks, logos, software, designs, and proprietary technology. You retain ownership of the content you upload or create using the Services. We may use aggregated, anonymized data to improve our models and services.
6. Confidentiality & Data
Your use of the Services is also governed by our Privacy Policy. For enterprise and government clients, additional confidentiality and data-processing terms are set out in the applicable service or subscription agreement.
7. Limitation of Liability
To the fullest extent permitted by law, FirstGround AI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.
8. Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms or if required by law. You may stop using the Services at any time.
9. Governing Law
These Terms are governed by the laws of the State of Delaware, United States of America, without regard to conflict-of-law principles. Any dispute shall be resolved in the competent courts of Delaware, USA.
10. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted with a revised "Last updated" date. Continued use of the Services after changes constitutes acceptance.
11. Contact
For questions about these Terms, contact us at contact@firstground.ai. FirstGround AI — Newark, Delaware, USA.